This Privacy Policy explains how Foxglen Nutrition Ltd ("we", "us", "our") collects, uses, stores and shares your personal data when you visit https://drainingaeelimin.world/ (the "Site") or place an order for Wellaray Coffee. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
The data controller responsible for your personal data is:
Foxglen Nutrition Ltd
47 Aldgate High Street
London, EC3N 1AL
United Kingdom
Company No. / VAT: GB 123 4567 89
Email: info@drainingaeelimin.world
Telephone: +44 20 4571 8830
2. What Personal Data We Collect
We may collect the following categories of personal data:
- Identity data: your full name.
- Contact data: telephone number and, where provided, email address.
- Order data: product ordered, quantity, price, delivery address (collected by our fulfilment team by telephone following order submission).
- Technical data: IP address, browser type and version, time-zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
- Usage data: information about how you use the Site, including pages visited, referral source and session duration.
- Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
- Cookie data: as described in our Cookie Policy.
We do not collect any Special Categories of Personal Data (such as data relating to health, race, religion or biometrics) through this Site.
3. How We Collect Personal Data
We collect personal data through:
- Order forms: when you submit a name and telephone number via the order form on the Site.
- Contact forms: when you send us an enquiry via the contact form.
- Automated technologies: as you interact with the Site, we may automatically collect technical and usage data using cookies and similar technologies. See our Cookie Policy.
4. How We Use Your Personal Data
We use your personal data only where we have a lawful basis to do so under UK GDPR. The lawful bases we rely on are:
- Performance of a contract (Article 6(1)(b) UK GDPR): to process and fulfil your order, contact you to confirm delivery details and process returns.
- Legal obligation (Article 6(1)(c) UK GDPR): to comply with our legal and regulatory obligations, including tax and accounting requirements.
- Legitimate interests (Article 6(1)(f) UK GDPR): to operate, improve and secure the Site; to prevent fraud; and to respond to enquiries. We have assessed that our legitimate interests are not overridden by your rights and freedoms.
- Consent (Article 6(1)(a) UK GDPR): where you have given explicit consent, for example for analytics and advertising cookies. You may withdraw consent at any time via our cookie banner or by contacting us.
We will not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
5. Cookies and Tracking Technologies
We use Google Consent Mode v2. By default, all non-essential cookies are denied until you give consent via our cookie banner. Full details are set out in our Cookie Policy.
6. Who We Share Your Data With
We may share your personal data with:
- Delivery and fulfilment partners: to deliver your order within the UK. These parties act as data processors under our instruction.
- IT and hosting providers: who provide website hosting and technical infrastructure. These parties act as data processors.
- Analytics providers: such as Google Analytics, where you have consented to analytics cookies. Google processes data in accordance with its own privacy policy and the Google Ads Data Processing Terms.
- Legal and regulatory authorities: where required by law, court order or regulatory requirement.
We do not sell your personal data to third parties. We do not transfer your personal data outside the United Kingdom or European Economic Area except where appropriate safeguards are in place (such as the UK-US Data Bridge or Standard Contractual Clauses).
7. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this Policy:
- Order data: retained for 7 years to comply with HMRC accounting requirements.
- Contact enquiry data: retained for up to 2 years from the date of last correspondence.
- Technical and usage data: retained for up to 26 months (Google Analytics default).
- Cookie consent records: retained for 12 months.
After the relevant retention period, data is securely deleted or anonymised.
8. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
- Right of access: to obtain a copy of the personal data we hold about you.
- Right to rectification: to have inaccurate personal data corrected.
- Right to erasure: to request deletion of your personal data in certain circumstances.
- Right to restriction: to request that we restrict the processing of your data in certain circumstances.
- Right to data portability: to receive your data in a structured, machine-readable format where processing is based on consent or contract.
- Right to object: to object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent: where processing is based on consent, to withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@drainingaeelimin.world. We will respond within one calendar month. We may need to verify your identity before processing your request.
9. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance.
10. Security
We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include SSL/TLS encryption, access controls and secure data storage. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Children
The Site is not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this Policy periodically. Material changes will be notified via a prominent notice on the Site.
14. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us:
Foxglen Nutrition Ltd
47 Aldgate High Street, London, EC3N 1AL
Email: info@drainingaeelimin.world
Telephone: +44 20 4571 8830